Privacy Policy

STATEMENT AND CONSENT PRIOR TO THE PRIVACY POLICY:

By accepting this Privacy Policy, you are authorizing Cor do Monte and the group and affiliate companies of the company(s) that own the brand and related exploitation rights of the “Cor do Monte” brand to process your personal data contained in your account registration form on the Cor do Monte website account, of which it confirms to be the holder, as well as the data relating to its commercial and contractual relationship, and its management, in accordance with this Privacy Policy.

It also states:

– be aware and fully informed that the processing of your personal data includes all operations carried out on the data transmitted by you, by automated or non-automated means, for the purposes of: improving the operation and functionality of the Cor do Monte website (including in cases where your data will be aggregated and processed statistically,  without them being identifiable by any third parties to whom they are provided); improve and personalize the services provided to you; process related transactions with you; contact you through emails, written or telephone messages to send you information or updates about your transactions and requests, as well as information about new related products or services; interact with you on social media platforms and/or use and/or reproduce your publicly available content where you have referred to, or affixed a “tag/hashtag”, to us, our brands or our products or services; and, furthermore, its support or situation in relation to the Cor do Monte account;

– accept and consent that your data should be transmitted to entities to which Cor do Monte may use, as subcontractors, for the purpose of conducting research and analysis on the services it provides, as well as to manage competitions, promotions or consumer or market studies, and to have been informed that your data will not be sold, transferred or data to any other company outside Cor do Monte brand, nor that will be processed for other purposes;

– become aware that your data will be saved as long as you want to be part of the Cor do Monte account and want to benefit from its benefits;

– accept and consent to the free use and reproduction, by Cor do Monte, of its publicly available content and/or published on social media platforms in which it has referred, explicitly and specifically, or affixed “tag-hashtag” to Cor do Monte, our brands, products or services;

– take the knowledge that, in accordance with applicable law, you may owe, limit, correct or request the payment of your data for one or some of the purposes described above by sending a request to the following email: geral@cordomonte.com and have the right to lodge a complaint with the competent authorities;

– provide this consent freely and voluntarily;

– be 16 years of age or older.

PRIVACY POLICY

In Cor do Monte, we consider your privacy a serious matter. We are committed to maximizing your experience with our website and social media platforms in a safe environment. It is our policy to treat your personal data with discretion and protect it. This Privacy Policy explains how we collect, protect, use and share information about you, online and offline, hoping to bring you increased confidence in Cor do Monte and improve your experience with us. Please note that this Privacy Policy applies to information collected by Cor do Monte only and does not extend the information you may have submitted on other websites or social platforms managed by other entities or organizations to which we may refer. Please read the following terms carefully.

Your data in this site does not collect personal information about you unless you provide it to us voluntarily. This means that we will not know your name, email address or any other personal information just because you have navigated this site unless you have created an account and log-in when you access the site or accessed the site from a link mentioned in an email sent by us.

We only collect your data when and if you register on our website or fill out an online form or in the stores provided by us, with the assistance of our team. By registering on our website, you may be asked to enter your name, address, telephone contact, date of birth, email address and other relevant information. You can also visit our website anonymously, although in doing so you will be limited in the available resources we offer.

Please note that by providing us with personal information about you as described in this privacy policy, you are giving us your consent to us using it for the purposes referred to herein.

Use of your data in any of the data you provide to us may be used in the following ways:

  • personalize your experience with us
  • improve our website on the services and features available
  • improve our customer service in general
  • to process transactions related to you
  • contact you
  • manage a contest, promotion, research or other resource

Your data, whether public or private, will not be sold, exchanged, transferred or data to any other company outside Cor do Monte for any reason, without your consent, allowing you to only use or access any benefits offered by the Cor do Monte account loyalty program. Nevertheless, for your convenience and in order to fully benefit from the advantages and promotions offered by Cor do Monte worldwide, and, in particular, as a member of Cor do Monte, Cor do Monte informs that your data will be transmitted to the operational companies of the Cor do Monte brand incorporated in each territory where Cor do Monte is present,  either through direct exploitation or to companies with which Cor do Monte has authorized its operation through distribution, licensing or franchising.

We may also use and provide aggregate information and statistics to third parties to monitor the use of our website for the purpose of helping us develop it and our services. The data used shall not include information that can be used to identify any individual.

The contact details you provide may be used to send information and updates related to your requests, transactions, Cor do Monte account adhering, and receive occasional updates of Cor do Monte and information about related products or services.

From time to time, we may also provide your data to our customer service agencies for research and analysis purposes, so that we can monitor and improve the services we provide.

We and/or our subcontractors may contact you by mail, email or telephone to ask for your feedback on our products and services.

Note: If you would like to unsubscribe from future emails at any time, we will include detailed cancellation instructions at the bottom of each email.

Protection of your information we follow industry standards to protect your details during transmission and, once received, we have implemented various measures to maintain the security of the personal data you have transmitted to us.

HOWEVER, YOU SHOULD BE AWARE THAT NO METHOD OF TRANSMISSION OR ELECTRONIC STORAGE, IT IS 100% SAFE.

THEREFORE, TO THE FULLEST EXTENT PERMITTED BY LAW, WE CANNOT BE RESPONSIBLE FOR ANY CLAIMS. LOSSES AND DAMAGES, INCLUDING, WITHOUT LIMITATIONS, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES INCURRED BY YOU OR ANY USER RELATED TO COMPUTER FRAUD, RISKS OR ANY OTHER INFRACTION OR CIRCUMSTANCE IN WHICH YOUR INFORMATION IS ACCESSED OR DISCLOSED WITHOUT OUR EXPRESS AUTHORIZATION.

Cookies

We may use technologies such as “cookies” to record session information, collect visits and access details of our web pages that allow us to continue to improve our services and provide better and more useful resources to users/visitors to our website.

Cookies are pieces of information that are commonly used by many websites for record-keeping purposes that can help you remember, for example, your preferences. A cookie alone does not personally identify any user/visitor.

How you must ensure your security

For your privacy, we advise you not to include personal data, including sensitive, or confidential data in the emails you send us. Please do not email us credit card numbers or any sensitive personal information.

We do not knowingly collect personal information from minors. As a parent or legal guardian, do not allow your children to submit personal information without your permission.

WE ARE NOT RESPONSIBLE FOR IDENTIFYING DATA OR OTHER INFORMATION YOU CHOOSE TO SEND IN FORUMS AS A COMMENT AREA OR ANY OTHER ACCESSIBLE PUBLIC AREA THAT WE MANAGE OR MANAGE.

Disclosure of information to third parties

We do not sell, market or transfer your personally identifiable data to third parties. This does not include trusted third parties who help us manage our website, mobile applications, conducting our business or providing services to our customers, provided that these parties agree to keep this information confidential. We may also disclose your information when we believe the release is appropriate to comply with the law, enforce our website policies, or to protect our rights, property or security. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third-party links note

Please note that although you are on a website operated by us, you may also be referred to links to third-party websites. From time to time, at our discretion, we may include or offer third-party products or services on our platforms. These third-party sites have separate and independent privacy policies. These policies are not managed or controlled by Cor do Monte, so Cor do Monte assumes no responsibility for the content and activities of these linked websites. However, we seek to protect the integrity of our website and our platforms and thank you for contacting us if you wish to give us your feedback on them. We also recommend that you carefully read the terms and conditions and privacy policies of these linked sites before submitting any personal information or data.

Your Consent

When you use our website and our platforms, you agree to our Privacy Policy.

Period of retention of your data

It is not worth mentioning that the personal data you provide to us will be kept up to a maximum period of ten years after the last purchase made in the Cor do Monte store.

Your rights

Since we want to ensure that you are aware of your rights and in accordance with applicable law, we want to inform you that:

Your personal data belongs to you. As such, you have the right to access, rectify, limit, delete and owe the processing of them as well as to obtain them from the Cor do Monte. We will make every effort to keep your personal data up to date and protected in accordance with the best standards practiced by the industry. You have the right to lodge a complaint with the competent data protection authority. In Portugal, this authority is the National Data Protection Commission (“CNPD”). More information about the CNPD can be obtained through the www.cnpd.pt

Changes to our Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will give note of any changes to it on our website as well as through communication to the indicated means of contact. Continued use of our website, applications, services and features offered after such communication will be of, and will be deemed to be, your agreement to such changes.

The current version was published on 10 May 2022.

Please contact us

If in case of doubt about this Privacy Policy or if you wish to exercise any of your rights mentioned above, please contact us at:

Email: geral@cordomonte.com